Are the Pranks really 100% Anonymous?
Yes, but it depends on you. All our pranks are sent from our PO Box in Michigan. They are mailed with no buyer information at all. No invoice, no receipt, no packing slip, no contact info, no email address... Nothing. No one will ever know who actually mailed it... Unless you leave a personal message inside the item (Which is up to you, and available with most pranks). So yes, it can be 100% anonymous; you decide. :)
How do you Ship?
We work extremely fast, andship out twice a day (except for Sundays). We mail our items first class USPS mail (except for the dildo, which goes priority). We then include a tracking number with your order so you can see where it's at, and what the post is doing with it. The USPS website also allows you to sign up for text alerts and delivery confirmation if you choose so you know when the prank is on.
Can I send it Signature Required?
We used to offer an upgrade service of signature required, thinking it would be hilarious if they had to sign for the prank. Talk about embarrassing! But we learned the hard way. Once the postman showed the item to the prank victim and asked for a signature, 99% of the time the victim would just deny the package and refuse it. I mean, you can't blame them... :) This lead to many refunds and many unhappy buyers. We get it. I wouldn't sign for it either... HA HA! So now, we just have our items delivered as expected, in their mailbox, PO Box, or porch. That way, the prank lives on.
Will you Reveal my Personal Information if someone Contacts you?
No. Never. By law, the buyer's information is totally private and never released. Whoever buys the prank remains hidden. Only with the actual buyer's consent is this information released. Also note that the information we see is very limited, and often all we see is a person's name and address that the items are being shipped to, and nothing else.
Do you have a DO NOT SEND list?
Yes we do! If you would like to be added to this list, so you will no longer recieve any pranks, email us with your full name and full address and we will include you. :)
Expect Delays with USPS
The post is slow, and things could take 1-4 weeks to be delivered (both first class and priority). That's the modern day USPS. This also means order in advance (not for a Birthday in 3 days), and also note we cannot have items delivered on any specific day either. The post doesn't work like that. We always say, order a prank to play a prank, and please be patient. It goes out in the mail a.s.a.p., but from there we can't control what the post does. Thanks for understanding! :)
What about Harassment?
We take harrassment very seriously, and don't condone it in the least. We only want people to send pranks to people who have a great sense of humor. If any personal message seems hateful, threatening, or abusive, we will cancel the order. But also note that this is a gray area, and it's very difficult to read the intentions behind any prank message. We don't know the relationship between these people, so it's not easy to interpret the meaning. We do everything we can to avoid any issues that may raise a red flag. The buyer takes full responsibility for any pranks or messages they send out.
Can I get this Gag be sent to me, so I can then give it to my Victim?
No. All our prank items are shipped directly to the victim (except for the prank cards, and except for affiliates). They are mailed with a shipping label cast based upon the destination and weight of the item. If you want to prank your victim yourself, I suggest purchasing a DIY Prank Label. That way you can adhere it to any box and either give it to your victim, or mail it yourself. That's the easiest way to prank at your convivence.
Why don't you Ship outside of the USA?
The mail, that's why. It's slow in the states, and everywhere else it's insanity. And most of our indiscreet items wouldn't pass customs. Plus, it could take up to 2 months to deliver... And even then, it's not guaranteed. Rates are going up, the mail is slowing down... So right now, it's easier to stick with the USA and do my best to prank the country. :)
What happens if the Victim Refuses the Prank?
If your victim refuses the prank, there's not much anyone can do about it. My job is to get your prank to the desired person's mailing address. But if it gets there, and they happen to refuse it, then the pranks on you. Some people are hard to prank, and whether they take the gag and open it, refuse it, or throw it away, it doesn't matter. They got it, and were embarrassed by it... That's the goal! I personalize these items, put them in the mail, and send them off to your victim. From there, it's always hit or miss. Just like any prank. :)
What happens if I Change my Mind AFTER it's been Shipped?
If you change your mind after the package is in the post, it cannot be cancelled or refunded. Instead, the only way to try to stop a shipment in progress is to Intercept it with the USPS. The post charges for this service, and we pass that charge onto you. If you want to attempt to stop it (which only works 50% of the time due to the lack of effort from the post office), then go here: Intercept Package, purchase the listing, and give us the info we need to try to intercept your prank. And from there, it's a waiting game to see if it works. Cross your fingers! If it doesn't work, the charge will be refunded back to you.Cheers! :)